Terms & Conditions

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Goals and commitment to development

Tourism services in Buon Ma Thuot – Dak Lak – Central Highlands are increasingly developing. Followed by the increase of homestay rental services in the locality. However, it is not easy to book a beautiful room that suits the needs of visitors.

With the goal of “support booking the best homestay in Dak Lak, the lowest cost, the fastest speed”, Homestaydaklak.com was officially born. In order to help you fully enjoy your stay at the most beautiful homestays, we commit that:

  1. Help you understand us: Whether you are a foreign tourist or a Vietnamese, Homestaydaklak.com also wants you to be able to understand the benefits that our services bring. That is why, on the system, there will be bilingual Vietnamese – English.
  2. Bringing a positive experience: Since appearing on the market, we have been and will constantly expand our system to provide you with homestay accommodation in DakLak. Using the website, you do not need to spend too much effort to find yourself a suitable resort for your travel needs.
  3. Provide detailed information: Images and content on the website are carefully selected by us. From there, you will get a comprehensive view of homestay in Dak Lak. This will be a good stepping stone to make your selection and booking easy.
  4. Facilitate easy payment: No need to go to the place to pay for the room. We support you to book quickly and ensure maximum benefits for you.
  5. Design your own tour: In order to bring the best experience to you during your trip to Buon Ma Thuot – Dak Lak – Central Highlands, we provide additional tour booking services. Lets you visit and enjoy the best dining services.
  6. Customer care 24/7: We are here to support, help you solve any complaint. Because we are always listening and ready to support our customers.

Terms and Conditions

The terms and conditions listed below apply to all of our services. This means that our general terms and conditions will be effective for both desktop and mobile websites, direct or indirect services via distributors, email, etc.

When using the booking or tour booking service on Homestaydaklak.com, it means that you have read and accepted the terms set forth by us (including the “Policies Safety & Security”). The terms are subject to change, modification and will apply as soon as published by us.

Service Provider

Homestaydaklak.com is a website providing homestay booking service in Buon Ma Thuot area – Dak Lak – Central Highlands, built and managed by DON GANH JOINT STOCK COMPANY.

  • Address: 152/48 Hoang Hoa Tham, Buon Ma Thuot, Dak Lak
  • Phone: (+84) 90 286 7837
  • Fax: updating
  • Email: Homestaydaklak@gmail.com

General conditions

Members when registering to use the services of Homestaydaklak.com will have the right to receive preferential programs prescribed by DON GANH JOINT STOCK COMPANY and its partners.

We reserve the right to terminate the promotion, change all or part of the rules, regulations, benefits and conditions of the Program for participation or reward levels at any time, with or without notice. with notice, whether these changes may affect the participant’s promotional benefits.

Each supplier of Homestay Dak Lak will have its own regulations on their services. Including regulations on check-in, payment, cancellation, refund or non-refundable costs. Therefore, website service users are responsible for reading and understanding the information carefully before booking.
Obvious errors (including misprints) are not binding.

If any provision of the Terms and Conditions is found to be inappropriate or unenforceable by a court of competent jurisdiction, that provision shall be severable from the remainder of the Terms and Conditions and conditions, and will remain in effect.

Homestaydaklak.com disclaims any obligation or responsibility for any communication by or with the Homestay Provider on or through its channel. You are not entitled to any benefit from any request or communication with the Homestay Provider or (in any way) confirmation of receipt of any communication or request. homestay DakLak cannot guarantee that any request or communication will be (completely and promptly) received/read, complied with, performed or accepted by the Homestay Provider.

Users are obliged to provide accurate and valid information when booking. We are not responsible and have no obligation to verify information for any errors in the customer’s email address, mobile number, credit card number, etc. (if any).

On the other hand, the homestay supplier will be responsible for the authenticity of the information and services at the homestay.

As rates and availability are always adjusted and updated, we recommend that you take screenshots when making your reservation to support your claim (if needed).

The content on Homestaydaklak.com belongs to the intellectual property of DON GANH JOINT STOCK COMPANY. Therefore, you may not copy, delete, link to, advertise, combine or use the content/brands without our written consent.


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